How

- A senior engineer will be assigned to your company during the initial consultation and during the on-going support of your systems.
- We offer you the mobile numbers of all relevant staff in order to avoid unnecessary delays. A dedicated call centre with support will be available from 9am to 5:30pm each Monday to Friday including lunchtimes.
- Regular visits to your site will be made by your allocated senior engineer.
- We offer remote access for support at all times within the allocated support times.
- When a call is logged, a ticket is immediately created and a receipt of that ticket can be returned to you.